Position title
Customer Service Advisor
Skills
- Customer service or collections experience
- Strong communication & problem-solving skills
- Good Excel/Outlook competency
- Highly organised, detail-oriented & self-motivated
- Confident managing challenging conversations
Description
Hybrid working – 3+ days in-office, remainder from home
Full-time | Competitive Salary | Excellent Benefits
Join a premium lifestyle and interiors brand known for quality and outstanding customer care. We're looking for a passionate Customer Service Advisor to support our customers across phone, email, and live chat.
Responsibilities
- Handle enquiries & complaints across multiple channels
- Support live chat on our website
- Own and resolve customer issues proactively
- Manage admin tasks and customer accounts
- Escalate issues and collaborate with Finance/Tech teams
Job Benefits
- 33 days holiday (incl. bank hols), increasing with service
- Day off for your birthday
- Health Cash Plan & EAP
- Generous staff discount
- Enhanced maternity pay
- Bonus scheme eligibility
- Pension, life cover, wellbeing centre, and more
Contacts
For further information, please contact Keldan.
T: 01793 200110
E: keldan.steyn@kcj-care.co.uk
Date posted
17/07/2025
Industry
Customer Services
Job Location
Milton Park, Didcot, Oxfordshire
Hiring organization
Employment Type
Full-time
Base Salary
£22,500 Per year
